👋 I’m a strategic UX leader with a software engineering background, unifying teams to deliver holistic and impactful enterprise experiences

I work on Google’s support platform to handle 100 million customer issues a year

Transform the support experience with AI capabilities

Enable support admins to make more business impact

Previously at Symphony, I drove strategic innovation projects to maximize user value

I started my journey at Microsoft, integrating Skype with Office and Outlook for enhanced productivity and engagement